Who We Are
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.
The Role
Your Role and Responsibilities :
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Advises and guides the client regarding the use of a broad range of products, offerings, and services.- Following a standard call flow and problem-handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support.
- Using technical resources and tools, they support the client by answering questions and responding to client requirements.
- They utilize their product, technology, industry and/or services skills to identify problems that may be related to product installation, update, configuration, operations or performance.
- They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.
This is a true “start here, go anywhere” opportunity. You definitely won’t be bored! As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path.
Many have moved up to IT support next levels. Others go on to further education/certifications and more senior or technical roles.
This is also an idea role for students or others looking for a flexible schedule. Work weekends, nights, evenings. Work from home or from the office. Be available 24/7 or not. It’s perfect for planning your future and putting that plan into action.
Kyndryl Poland are proud to be certified last year by “Mamo Pracuj” foundation as Parents Friendly Employer. In joining Kyndryl Poland you will work for a diverse company that invests in your future and join a team culture that amplifies learning, and development agility.
Plus, we offer many other cultural and environmental benefits to our employees. From an agile office space with games room, to team dinners and seasonal gifts. As well as Charity, ESG initiatives and focus groups, where our employees co-create our new company culture strongly based on their personal feedback and sentiments.
Our employees enjoy varying other options too: utilizing our Employee Assistance Program (with online consultants in law, tax, life events, psychology); opting in for the Retirement pension plan; using their company mobile for private use; and we have a Cafeteria platform, with Kyndryl benefits points.
Obviously, you can also take advantage of other great offerings:
Many have moved up to IT support next levels. Others go on to further education/certifications and more senior or technical roles.
This is also an idea role for students or others looking for a flexible schedule. Work weekends, nights, evenings. Work from home or from the office. Be available 24/7 or not. It’s perfect for planning your future and putting that plan into action.
Kyndryl Poland are proud to be certified last year by “Mamo Pracuj” foundation as Parents Friendly Employer. In joining Kyndryl Poland you will work for a diverse company that invests in your future and join a team culture that amplifies learning, and development agility.
Plus, we offer many other cultural and environmental benefits to our employees. From an agile office space with games room, to team dinners and seasonal gifts. As well as Charity, ESG initiatives and focus groups, where our employees co-create our new company culture strongly based on their personal feedback and sentiments.
Our employees enjoy varying other options too: utilizing our Employee Assistance Program (with online consultants in law, tax, life events, psychology); opting in for the Retirement pension plan; using their company mobile for private use; and we have a Cafeteria platform, with Kyndryl benefits points.
Obviously, you can also take advantage of other great offerings:
- Private health card
- Life insurance package
- Multisport Card
- Discounts for Kyndryl employees
- A wide range of benefit options for parents and children
- Sports activities and team events
- Free language courses & many personal development possibilities
- Employee referral program
- Mindfulness and Yoga Classes
These are just a part of the initiatives and opportunities available to you, as we continuously develop as an Employer of Choice.
We are looking forward to seeing you join us!
Who You Are
Required Professional and Technical Expertise :
- Perform L1 Application support, Customer Service Representative.
Preferred Professional and Technical Expertise :
N/A
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.
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